News from Decisions Ltd.                                                          March, 2011 - Vol 3, Issue 3

"better decisions make better business"

Welcome to the latest edition of Smart Decisions, a monthly newsletter keeping you up to date with the many products and services we offer at Decisions Ltd.

This month we focus on telephony solutions for the modern business. When it comes to internal telephone exchanges, Avaya and Nortel are clearly leaders in providing reliable PBX systems. We are proud to announce that we have technicians certified by both Avaya and Nortel to handle their products. We've also got a brief overview of the Avaya IP Office and Nortel's BCM 50, both excellent systems capable of meeting your telephony needs.

We've also got an up-lifting tale to tell...

Remember to take advantage of our special on Cloudmark Authority Anti-Spam software with its 98%+ spam detection rate: see the special coupon at the foot of this newsletter.

In the meantime, call us on (441) 295 4533 to find out other ways we can make your IT dollars go further.

Sincerely,

Zach Sagurs
CEO, Decision Ltd.

Certified Avaya and Nortel Technicians

As part of our commitment to maintaining a masterful work force, we are proud to announce that several of our technicians have recently completed training and certification with both Avaya and Nortel on their telephony communications products.

With certified training, and years of experience in handling telephony equipment, we stand ready to assist you with all of your Avaya and Nortel communications equipment needs. So whether you have an existing system in need of service, or are looking to upgrade, give us a call.

Avaya IP Office

Built from the ground up specifically for small and medium-sized business, IP Office delivers the communications capabilities big businesses are used to - with the elegant simplicity and ease of use small businesses consider a "must have". This best of both worlds helps growing businesses differentiate themselves from competitors through enhanced employee productivity, lower costs, and improved customer service.

Built-In Resiliency
For businesses with more than one location, IP Office deliver continuous operation. In a power outage, IP phones automatically fail-over to another location, retaining full communications capabilities.

No Conference Calling Fees
IP Office makes conferencing affordable and practical by providing two built-in, 64-party conference bridges.

Centralized Administration
IP Office enables remote management and administration from a central location, removing the need to have an administrator at every site. With advanced diagnostics, IP Office pro-actively identifies potential problems before they cause an outage or business disruption.

For more information about how Avaya IP Office can benefit your business, give us a call.

Nortel BCM 50

The Nortel Business Communications Manager 50 Telephone System is perfect for small/medium-sized businesses and branch offices, delivering a converged voice and data solution that allows for a choice of an IP enabled or pure IP strategy.

The Nortel BCM50 offers a host of valuable features, including IP telephony, unified messaging, call center applications, interactive voice response, time-of-day policy management and many others.

Nortel, through standards and an "evergreen" development strategy, have developed the BCM50 to fit into a hybrid environment that contains a mix of analog, digital, IP and wireless services, making it a great tool for anyone looking to migrate their existing telephony system to an IP infrastructure.

For more information about the features and benefits of the Nortel BCM50, give us a call.

An Uplifting Experience

To make things a little easier for our customers when they need to find us, we decided to go ahead and have some new exterior signs made. Placed on the corner of our building, they are clearly visible from the road, so keep an eye out for them the next time you're driving around Bakery Lane.

In order to place them to be visible from the road meant that they had to be put quite high up, which begs the question - how did that happen?

Decisions is proud to announce our latest acquisition, a lift-crane by Coast to Coast Equipment. You will probably be seeing this guy around Hamilton in the coming months - our apologies in advance if we're slowing down traffic!

So if your IT systems need a "lift", give us a call!

In the meantime, call us on (441) 295 4533 to find out ways we can make your IT dollars go further.

Sincerely,

Zach Sagurs

CEO, Decisions Ltd